Legal
The agreement between TitanaPlay and its members, covering promotions, bonuses, promotional requirements and account management.
Last updated March 2026
These terms govern your membership with TitanaPlay and every promotional offer made available through your account. By registering, you accept them in full.
Where a specific promotion carries its own published conditions, those conditions apply in addition to these terms. If the two conflict, the promotional conditions take precedence for that offer only.
Membership is available only to individuals who meet the applicable minimum age requirement and who are permitted to hold an account with an online gambling operator.
We may request documentation to confirm identity, age and source of funds at any point. Access to promotions may be paused while a verification review is completed.
Each member may hold one account. The information supplied at registration must be accurate and kept up to date.
You are responsible for maintaining the confidentiality of your login details and for all activity carried out through your account.
Promotions are discretionary, may be limited in volume and may be withdrawn or amended with reasonable notice.
An offer is available only to members who meet its stated eligibility criteria at the moment of activation. Offers cannot be transferred, exchanged or combined unless expressly stated.
A bonus is credited as promotional value and is held separately from your withdrawable balance until its requirements are satisfied.
Attempting to obtain bonus value through duplicate accounts, coordinated activity or misrepresentation will result in forfeiture of the promotional value concerned.
Each bonus carries a wagering requirement, a qualifying amount and an expiry period. These are published in full before you accept the offer.
Unmet requirements at the point of expiry cause the remaining promotional value to be removed automatically. Your own funds are never affected.
Deposits must originate from a payment method held in your own name. Third-party funding is not permitted.
Deposit limits set within your account are applied immediately when tightened, and after a cooling period when increased.
Withdrawal requests are processed once identity verification is complete and any outstanding promotional requirements have been met or the associated promotional value has been released.
Processing times vary by payment method. We do not apply charges of our own to standard withdrawals.
We may restrict, suspend or close an account where these terms are breached, where verification cannot be completed, or where activity indicates risk to the member or to the integrity of a promotion.
Where an account is closed, any confirmed balance of your own funds remains payable to you.
Control tools — limits, cooling-off periods and self-exclusion — are available in every account and can also be applied by our support team on request.
Members with an active self-exclusion are removed from all promotional communication for the duration of the exclusion.
Personal information is handled in accordance with our Privacy Policy, which forms part of these terms.
These terms may be updated to reflect changes to our promotions, security practices or legal obligations. Material changes are notified to members in advance.
Continued use of your account after an update takes effect constitutes acceptance of the revised terms.
Questions about these terms can be raised with our member support team at support@vanta.example, or through the support channel inside your account.