Player protection
Keep gambling enjoyable by setting clear boundaries and staying in control.
Deposit limits, spending limits and time limits are the simplest way to keep everything predictable. Decide what feels comfortable before you begin, then set those boundaries in your account so they apply automatically. Limits can be tightened at any moment, and increases are always subject to a cooling period.
A cooling-off period pauses your account for a short, defined stretch of time. It is a normal, healthy tool — not a last resort. Temporary breaks are useful whenever you want distance, a clearer head, or simply a quieter month.
Previous losses should never determine future spending. Increasing your stake to recover an earlier amount changes the decision from a choice into a reaction. If a session has gone further than planned, the healthiest response is to stop, not to continue.
Spending more than intended, losing track of time, borrowing money, hiding activity from people close to you, feeling anxious when you are not gambling, or gambling to escape stress — each of these is a signal worth taking seriously and acting on early.
Self-exclusion applies a longer-term restriction to your account. Once it is active, it cannot be reversed before the chosen period ends, and promotional messages are switched off for the duration. It exists to make stepping away straightforward and permanent enough to matter.
If gambling stops feeling manageable, support is available and speaking with an independent organisation or a qualified professional early makes a real difference. Our member support team can also apply limits, breaks or self-exclusion on your behalf at any time.
Limits, cooling-off and self-exclusion can be applied from your account at any time.
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